Refund Policy

At Doetra AI, we strive to provide high-quality AI tools and a smooth user experience. Please read our refund policy carefully before making a purchase.

1. 72-Hour Refund Window

We offer refunds within 72 hours of the original purchase. If you are not satisfied with your purchase, you may request a refund during this time period.

After 72 hours have passed, we are unable to process refund requests.

2. Eligibility for Refunds

To qualify for a refund:

• The request must be made within 72 hours of purchase
• You must provide proof of purchase
• The request must be submitted through our official support channel

3. Non-Refundable Cases

Refunds may not be granted in the following situations:

• Requests made after the 72-hour window
• Abuse, misuse, or violation of our terms of service
• Partial use of subscription benefits beyond reasonable trial use

4. Subscription Renewals

For recurring subscriptions, refunds apply only to the initial purchase, not automatic renewals. Users are responsible for canceling subscriptions before the next billing cycle.

5. How to Request a Refund

To request a refund, please contact our support team with your purchase details:

Our team will review your request and respond within 1–3 business days.